The Total

Language Solution

Total Language is a Trusted Solution used by
businesses across the globe to manage all
aspects of providing language services.

Our Trusted Alliances

INTERPRETATION SCHEDULING PLATFORM

The Complete Interpretation Platform

Total Language is a leading SAAS Interpretation scheduling and management platform. We offer a unified solution through our fully integrated suite for interpreter management. Our platform brings together all aspects of providing foreign language services on one easy-to-use management platform. Schedule interpreters, manage translation projects, create custom reports and manage staff better than ever before. Totals platform provides your business with the latest software tools to help companies reduce costs, increase and control margins, drive new operational efficiencies and scale their language business.

Total VRI

Video Remote Interpreting on any device, anywhere.

Offer your customers real-time language support with our On-Demand VRI option. Connect to qualified interpreters over our secure, HIPAA compliant video service. Connect your customers and interpreters instantly through Total VRI. Gain access to qualified interpreters in seconds, available 24/7 x 365. Grow your services and start offering VRI to your customers today.

Total Meetings

Helping you keep virtual company meetings in one place

Total Meetings is our internal virtual meeting system. Allow your team to collaborate with each other through our HD video and audio option. Build stronger relationships and keep company communications in a single controlled environment.

Client platform

Provide your customers access to their own portal

Provide your customers with access to their own white label client portal. Streamline all customer requests by allowing them to submit and manage all their language needs. No need for numerous calls or emails. Configure custom customer permissions by departments and users. Allow them to view their spending, real time reports and important data/analytics without wasting your staff’s time.

Mobile Apps

Mobile portal for your customers and vendors

Give your customers and interpreters easy access to your business anywhere, anytime with the Total Language App. Allow your interpreters to view their schedule, appointment inquiries and manage their personal brand, all from their mobile device. The same goes for your customers. Customers have the ability to submit appointment requests, view their upcoming appointments, manage their profile and much more all from their phone. Whether their phones run on Android or iOS, we offer it all.

Security

Our security initiative protects our organization and your data at every layer

Total’s security is represented at the highest levels of the company, with our Chief Information Security Officer meeting with executive management regularly to discuss issues and coordinate company wide security initiatives. These policies and standards are available to our entire team. Total Language is confident that our network security team has deployed the most advanced enterprise-level security features to meet and exceed all regulatory and government requirements, as well as the trust of our customers, interpreters and translators.

Vendor Platform

Give your interpreters access to their own portal

Our vendor portal gives interpreters a calendar view of their schedule, including past and future assignments. They can view useful reports allowing them to see earnings as well as accept and decline assignments. Interpreters can use the portal to streamline billing by entering appointment information after completing an appointment. Ability to upload pictures of vouchers/forms and attach them all in the portal, also accept electronic signatures using their device.

Company Messenger

Improve your internal communications

Total Messenger allows your company to communicate internally and also send group messages to vendors and customers. No platform is complete unless communication is facilitated at every level. Total allows your team to work as a unit, create group chats and message each other in a secure environment. Allows your customers and vendors to report current details in real-time and have your departments respond as necessary.

Total OPI

Instant language support for all your audio interpretation needs

Offer your customers real-time language support with our On Demand OPI option. Connect to qualified interpreters over our secure, HIPAA compliant audio service. Connect your customers and interpreters instantly through Total OPI. Gain access to qualified interpreters in seconds, available 24/7 x 365. Grow your services and start offering OPI to your customers today.

TOTAL SOLUTION

A fully integrated suite for
Interpreter management

Our platform brings together all aspects of providing foreign language services on one easy-to-use management platform.

Schedule interpreters, manage translation projects, create custom reports, and manage staff better than ever before. Totals platform provides your business with the latest software tools to help companies reduce costs, increase and control margins, drive new operational efficiencies and scale their language business.

Thousands of users trust Total to manage their business online.

Total Process, One Platform

Keep the total process in one place

Eliminate the need for multiple workflow tools. Total Technology allows you to manage and coordinate all components of providing language services on one platform.

Streamline Communication

Increase the ease of communication
between customers and staff

Totals white labeled customer portal gives your clients the ability to create service requests, view their schedule, see spending/analytics, generate invoice reports, manage their staff and much more. No more need for countless emails and phone calls, saving your business time and money.

Total Language empowers growth and helps to expand your product range

Range of Products

Expand the services your
company offers

Let us help you grow your business! Expand into new territories and stay current with the rapidly evolving language industry. Total Language offers Scheduled and On-demand Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI), allowing you to move into new sectors of the market. Utilize your interpreters or ours for those hard to fill appointments. We are here to help you every step of the way.

Vendor Management

Easily manage vendor profiles
and details

Our robust vendor management allows company staff to manage vendor credentials, certifications, qualification, spoken languages, billing information, etc all in one page. Ensure your vendor’s information is accurate and up to date. Total offers automatic notifications for credentials, notifying interpreters of forms that are soon to expire.

Simple Appointment Booking

Faster booking and completion

Create and assign interpreters to jobs 30% faster and spend 50% less time managing them with our easy-to-use appointment booking process. Saved requester information as well as automatic interpreter filtering allows you to view the interpreters that fit all your requirements best.

White Labeling

It’s your brand with Total technology

You are the brand, we are just the technology behind the scene. Your customers and users login to your brand with your own custom look and feel. years of development and innovation 100% available for you and your team to utilize. Grow your business and impress your customers with the most innovative and advanced platform to support your language business.

Industries

Any industry, Totally covered

No matter the industry, we’ve got you totally covered. Specializing in Healthcare, Education, Government, Legal, Insurance and more. Let us help you meet compliance requirements and spread into new industries easier than ever before. With hundreds of users in all industries we understand the difficulties unique to each and offer a comprehensive solution to aid your team’s ability to provide the highest quality of service to your customers.

Easy to use unified dashboard, See it all at a glance

Dashboard

See it all from one
easy-to-use dashboard

Review and manage all your appointments from the dashboard. A single page view on the things that matter the most. Schedule new appointments, view awaiting assignments, edit appointment details, manage customers/vendors and a whole lot more all from one screen.