Plan your audio interpretation
Ensure on time remote language access for your customers by using our Scheduled Over the Phone Interpreting features. Book OPI calls in advance, allow your customers an easy to use dial in option right from their phone.
Retail quality by understanding
Retain customer and interpreter satisfaction through our call rating system. After each VRI or OPI call your customers and interpreters will receive a brief popup enabling them to rate the overall call experience. Our technology allows you to tack and view average ratings to fully analyze and understand your customer and vendor satisfaction.
Encrypted and Secured to protect your data
Total Language offers tools to protect all your remote meetings. Feel protected during videos remote interpretation, over the phone interpretation and internal company meetings. We offer multiple tools to protect your data, help manage participant activity, information sharing and more.
Grow your service offerings with Total Language
Invite participants (OPI)
Conveniently invite others
from within a OPI meeting
Invite additional participants to OPI meeting. Send invites by email, SMS or share your secure meeting link. Connecting family members, doctors or anyone you require in the meeting has never been so easy.
Remove, mute, and hide video
Requestors of VRI and OPI calls have the overall control over the call. They have the ability to manage all aspects of the call. Remove individuals from the call, mute individual participants and hide participants’ videos. These controls guarantee smooth interpretation sessions without any disruptions.
Mobile portal for your
customers and vendors
Give your customers and interpreters easy access to your business anywhere, anytime with the Total Language App. Allow your interpreters to view their schedule, appointment inquiries and manage their personal brand, all from their mobile device. The same goes for your customers. Customers have the ability to submit appointment requests, view their upcoming appointments, manage their profile and much more all from their phone. Whether their phones run on Android or iOS, we offer it all.
Frequently Asked Questions
Total OPI is Total Languages Over the Phone Interpreting Solution. Offer your customers real-time language support with our On Demand OPI option. Connect to qualified interpreters over our secure, HIPAA compliant audio service. Connect your customers and interpreters instantly through Total OPI. Gain access to qualified interpreters in seconds 24/7 x 365. Grow your services and start offering OPI to your customers today.
Let us help you grow your business! Expand into new territories and stay current with the rapidly evolving language industry. Total Language offers Scheduled and On-demand Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI), allowing you to move into new sectors of the market. Utilize your interpreters or ours for those hard to fill appointments. We are here to help you every step of the way.
Our “schedule now” button is located at the top of every page and offers a quick selection to schedule any service type. Simply select the service type and fill out the required fields. Total Language automatically weeds out any interpreters that don’t fit that specific customer’s requirements and filters them by interpreters rating and interpreters distance from the appointment!
Yes, give your customers and interpreters easy access to your business anywhere, anytime with the Total Language App. Allow your interpreters to view their schedule, appointment inquiries and manage their personal brand, all from their mobile device. The same goes for your customers. Customers have the ability to submit appointment requests, view their upcoming appointments, manage their profile and much more all from their phone. Whether their phones run on Android or iOS, we offer it all.