REMOTE INTERPRETING
Access to a remote interpreter
on any device anywhere
Remote interpretation provides customers and users the option to access a qualified interpreter in moments. Remote interpretation is an effective and efficient solution for removing the language barrier for many reasons, it requires no physical contact, it can be accessed in moments, it works on all mobile devices and it is cost effective.
On demand VRI
Video Remote Interpreting
on any device, anywhere
Offer your customers real-time language support with our On Demand VRI option.
Connect to qualified interpreters over our secure, HIPAA compliant video service.
Connect your customers and interpreters instantly through Total VRI. Gain access to
qualified interpreters in seconds 24/7 x 365. Grow your services and start offering VRI toyour customers today.
Scheduled VRI
Book it in-advance
Schedule your appointments beforehand to ensure quick access to an interpreter.
Scheduling an Video Remote Interpretation guarantees remote language access for the customers. Scheduling the call is fast and simple with quick connection times to
hundreds of languages.
In-meeting messenger
Chat securely with meeting
attendees and interpreters
Have a question? Need a name or number? Simply type it into our In-Meeting Messenger. Chat privately with individuals in the meeting, or with the entire group
Grow your service offerings with Total Language
HD video and audio
High-definition Audio and Video
Quality for seamless interpretation
Quality of the Audio & Video is the most important thing in VRI. We bring you quality HD Video and Audio for seamless interpretation.
Mobile app
Mobile portal for your
customers and vendors
Give your customers and interpreters easy access to your business anywhere, anytime with the Total Language App. Allow your interpreters to view their schedule, appointment inquiries and manage their personal brand, all from their mobile device. The same goes for your customers. Customers have the ability to submit appointment requests, view their upcoming appointments, manage their profile and much more all from their phone. Whether their phones run on Android or iOS, we offer it all.
Meeting security
Encrypted and Secured to protect your data
Total Language offers tools to protect all your remote meetings. Feel protected during videos remote interpretation, over the phone interpretation and internal company meetings. We offer multiple tools to protect your data, help manage participant activity, information sharing and more.
Invite participants (VRI)
Conveniently invite others from within a VRI meeting
Invite additional participants to any video call. Send invites by email, SMS or share your secure meeting link. Connecting family members, doctors or anyone you require in the meeting has never been so easy
Most flexible and complete Interpretation Platform on the market
Participant controls
Remove, mute, and hide video for participants
Requestors of VRI and OPI calls have the overall control over the call. They have the ability to manage all aspects of the call. Remove individuals from the call, mute individual participants and hide participants’ videos. These controls guarantee smooth interpretation sessions without any disruptions.
On demand OPI
Instant language support for all your audio interpretation needs
Offer your customers real-time language support with our On Demand OPI option. Connect to qualified interpreters over our secure, HIPAA compliant audio service. Connect your customers and interpreters instantly through Total OPI. Gain access to qualified interpreters in seconds 24/7 x 365. Grow your services and start offering OPI to your customers today.
Scheduled OPI
Plan your audio interpretation
in advance
Ensure on time remote language access for your customers by using our Scheduled Over the Phone Interpreting features. Book OPI calls in advance, allow your customers an easy to use dial in option right from their phone.
Managing language services has never been this simple
Call rating
Retail quality by understanding
customer satisfaction
Retain customer and interpreter satisfaction through our call rating system. After each VRI or OPI call your customers and interpreters will receive a brief popup enabling them to rate the overall call experience. Our technology allows you to tack and view average ratings to fully analyze and understand your customer and vendor satisfaction.
Invite participants (OPI)
Conveniently invite others
from within a OPI meeting
Invite additional participants to OPI meeting. Send invites by email, SMS or share your secure meeting link. Connecting family members, doctors or anyone you require in the meeting has never been so easy.
Participants controls
Remove, mute, and hide video
for participants
Requestors of VRI and OPI calls have the overall control over the call. They have the ability to manage all aspects of the call. Remove individuals from the call, mute individual participants and hide participants’ videos. These controls guarantee smooth interpretation sessions without any disruptions.
